FAQ's

You’ve got questions? We’ve got answers!

REGISTRATION

How do I register? Visit splashndash5k.org to register online today! You can also download and complete a paper registration form and mail it with your registration fee to:

Children’s Hospital Foundation
ATTN: Splash ‘n’ Dash
234 E. Gray St. Suite 450
Louisville, KY 40202

Please include a personalized registration form for each person. If you're having difficulty registering, please call 502-629-8060.

Online registration will close at 8 p.m. on Friday, Aug. 4. 
Day of registration will open at 8 a.m. on Saturday, Aug. 5. 
*Day of pricing will increase

Why is there a $30 registration fee for adult registrants (18 and older) and a $15 fee for children (17 and younger)? The Splash ‘n’ Dash 5k benefits the life-saving care available to the more than 170,000 children cared for at Norton Children’s Hospital and Norton Children’s Medical Center Brownsboro each year, regardless of their families’ ability to pay. The fees also help Norton Children’s Hospital plan and host the event and make sure we can provide a safe, enjoyable, family event for all of our attendees. *Day of registration pricing will increase. 

Can I choose where the funds I raise go? Participants in the Splash ‘n’ Dash 5k will be able to designate which area within Norton Children’s Hospital they would like to support with their dollars raised. For more information, call (502) 629-8060.

If I join a team, can I still designate my funds to any area I choose, even if it’s different from the Team Captain? Yes. If there is a particular department or program you're passionate about, you can designate the funds you raise to your area of choice.

Do I have to designate the gifts I raise to a specific division/department/program at the medical center? No. Undesignated funds will support the most pressing needs at Norton Children’s Hospital.

I'm having trouble with my account/registering/my team registration. Who do I call? For any questions or issues with the website or your online account, please contact us at 502-629-8060.

FUNDRAISING

Is there a fundraising minimum? What’s a good fundraising goal? While there is no fundraising minimum, we strongly encourage all participants to set personal fundraising goals. The average participant raises $100, but you can raise more with these helpful tips. Please note: There is a suggested fundraising minimum of $100. 

How do I fundraise? There are many ways to meet your personal fundraising goal. When you register, you'll receive a personal fundraising page that makes it easy to ask for donations through email and Facebook. You can also do some in-person fundraising and ask your friends, family members, coworkers, neighbors and local businesses to support your efforts. Get more tips for fundraising.

Can I use the website to fundraise? Yes! This is the easiest, most effective way to fundraise. When you register, you'll receive your own personal fundraising page to track gifts, post messages and pictures, and send emails to your friends, family members and coworkers.

How do I use my personal fundraising page? A personal fundraising page is automatically created for you when you register to participate. You can customize your personal fundraising page to meet your needs through your Participant Center. You can share your page with anyone you want through email and social media. Visitors to your page can make a donation toward your goal, read your reasons for participating, leave you a message of support and view the picture you post.

How do I use my Participant Center? Enter your user name and password at the top of any page on our website, splashndash5k.org, to access your Participant Center. You'll use your Participant Center to customize your personal fundraising page, update your fundraising goal, track your donations and send emails. There will be instructions on each page to help you through the process.

Do I need a donation form for each gift? Yes. For each donation you receive offline (such as cash or checks), you will need to attach a donation form when you turn it in. Attaching the donation form will let us properly credit your fundraising goal and also make sure that your supporters get acknowledged properly. Online gifts through your personal fundraising page do not need a deposit slip, as they are tracked automatically.

Where do I get deposit slips? You can download a donation form to print.

Can I mail in several gifts and deposit slips in one envelope? Yes. Be sure to attach a completed donation form to each gift.

How do I submit my gifts?

 Credit cards: Ask your supporters to submit their gifts online through your personal fundraising page. Gifts are automatically tracked through the page. You can receive notifications when gifts are made so you can personally thank your supporters. Norton Children’s Hospital also will acknowledge your supporters' gifts.

Cash and checks: Fill out and attach a donation form to each gift and bring the gifts to Check-In or mail them to:

Children’s Hospital Foundation
ATTN: Splash ‘n’ Dash
234 E. Gray St. Suite 450
Louisville, KY 40202

Who should checks be made payable to? All checks should be made payable to Children’s Hospital Foundation.

Can I drop off gifts? Yes. Gifts can be dropped off at either Packet Pick-up or at Registration/Participant Check-In beginning at 8 a.m. the morning of the event.

My supporter needs a tax receipt letter. How do I get one? Donors must provide their first and last name with a full address to receive a tax receipt. For cash and checks, be sure the donation form includes the supporter's full name and address, and we will mail them a letter when their gift has been processed. A tax receipt is automatically generated for supporters when they give online through your personal fundraising page.

TEAMS

How do I create a team? Just follow these simple steps:

1. Select a team captain, team name and team fundraising goal.
2. Have the team captain register your team first.
3. Then, have team members join the team when they register.
4. Start raising funds!

How do I join a team? When you register, select the option to join a team. Search for your team's name. If your team is related to a company, you can also search by company name.

Do I have to be on a team in order to participate in the event? No. You can register to participate as an individual.

Are all teammates expected to fundraise? Yes. Each team member is asked to set and reach a personal fundraising goal. Check out some helpful fundraising tips to get started.

Can a team receive a gift? Yes. Gifts can be made to a team or an individual. Teams generally set a team fundraising goal in addition to the individual goals set by each team member. However, funds raised by each team member will count toward the team fundraising goal.

EVENT INFORMATION

Can I bring a stroller, wagon or wheelchair? Absolutely! The route was planned to be enjoyable for everyone, so there are minimal hills and bumps. The 5k course will be stroller challenging, but can be managed. The 1k course is stroller friendly.

What if it rains? Bring a raincoat and an umbrella because we will still celebrate and honor loved ones—rain or shine!

Will food be available? Food and beverage will be available for purchase in our “Just for Kids” Zone.

My event question isn't listed here. Who can I contact for information? For more information about the event, you can call 502-629-8060.